Altnagelvin Hospital received a £285,000 boost from NI Water after a Consumer Council investigation into a billing dispute.
It is the most successful investigation ever by the Consumer Council and, following its completion, a cheque for £285.616, the refund for the dispute, was presented to the hospital.
The Consumer Council’s interim chief executive, Aodhan O’Donnell, said; “Not only is this the biggest refund the Consumer Council has ever secured, it is great to think this money could make a real difference for patients.”
He also said other hospitals across the North could benefit. “It is only the beginning of the story, because the work we have done with Altnagelvin’s representatives, ADSM, has implications for all hospitals across Northern Ireland. NI Water has written to all Health Trusts and the Consumer Council is now reminding them that they have until 28 February to contact NI Water regarding a refund. The Consumer Council will monitor progress and the full financial refund delivered to the remaining 19 hospitals in NI as a result of this work,” he said.