Donegal County Council has confirmed they will be taking calls tomorrow, (Saturday August 30th,) to facilitate those who have yet to pay their NPPR charge.
Anyone who hasn’t paid their Non Principal Private Residence or second home charge by midnight this Sunday will be subject to late penalties.
A spokesperson for Donegal County Council said anyone who makes contact with their offices or the NPPR Bureau by email or telephone before the deadline can freeze any additional penalties, which will come into effect on Monday, September 1st.
The principal charge and late penalty fees for the years 2009 to 2013 are now 4,220 euro and will increase to 7,230 euro on Monday.
The Council said significant numbers of people are currently contacting them by telephone and due to the “huge increase,” not all will get through.
They said: “Persons wishing to settle their liability can still do so online at www.nppr.ie. Significant numbers have paid the NPPR liability since the 1st March and payments are being processed at present.
“Donegal County Council is aware that many more people want to settle their NPPR
liabilities before the expiry of the deadline on 31st August. Some people may need to clarify aspects of the liability and as a consequence significant numbers of people are contacting Donegal County Council by telephone.
“Due to the huge increase in the numbers calling our offices, not all callers will get through and we apologise for this inconvenience.”
To facilitate callers, Donegal County Council will be taking calls from 9am to 4pm on Saturday 30th August. To contact the Council that day, you must call one of the following numbers:074 91 72247; 074 91 72234 and 074 91 94245.
Although the Council will not be taking calls on Sunday 31 August 2014, callers can
leave a voicemail message with their own contact details and details of the property they want to register at the following numbers: 074 91 94245 and 074 97 24409.
Additionally, any person who wishes to settle their NPPR liability and cannot get through to the Council by telephone can have further late penalties frozen by making contact with either the National Bureau by e-mail at email@example.com or by e-mailing Donegal County Council at firstname.lastname@example.org before the expiry of the deadline on 31st August, indicating the property for which they want to settle the NPPR liability and giving their contact details.
Any person who doesn’t have access to e-mail may correspond with them in writing at
Donegal County Council, County House, Lifford, or to any of the Public Service Centres in Letterkenny, Milford, Dungloe, Donegal Town or Carndonagh by the deadline of 31st August.
Staff dealing with the NPPR liability will make contact as soon as possible after 1st
September to make the arrangements for settling the liability.
Donegal County Council said they will deal with all cases presented to them on an individual basis, taking into account the circumstances of the property owner.