Residents living in Claremont House, just off the Strand Road, claim their rubbish bins have not been collected by Derry City and Strabane District Council (DCSDC) in over “three weeks”.
Claremont House resident, George Gallagher, said the build-up of rubbish in the bins was attracting vermin and some residents were left with no choice but “to clean the mess up themselves”.
“This has been going on for around six weeks - it’s absolutely disgusting,” said Mr. Gallagher.
“There’s a real mixture of people who live in this area and there are businesses too so for the council not to collect our bins is not acceptable.
“The smell coming from the bins was awful in the warm weather and they are starting to attract vermin.”
“In recent weeks it got so bad that some of the residents and business owners started to clear the mess up themselves.”
Mr. Gallagher added: “Hopefully now that we have spoken out about it to the ‘Journal’ we will start to see some results.”
A spokesperson for Derry City and Strabane District Council said that having been made aware of the issue council will now send an officer to investigate with a view to having the bins emptied over the coming days, providing they have been presented in accordance with operating procedures.