A local security firm have employed the services of a disabled girl who last week went public with her troubles while socialising in Derry.
In a ‘Journal’ exclusive Becky Lovell, who has Cerebal Palsy, told us she was repeatedly refused entry to night clubs as security staff believed she was inebriated.
Upon reading her story, Estate Services (ES), who employ the majority of security staff at Derry nightspots, contacted Becky.
“First of all we are making an apology to Becky as our staff have refused her entry in the past,” explained Donal Doherty of Estate Services. Incidentally the incident which led Becky to ‘go public’ did not involve Estate Services personnel.
“We are very aware that we need to take advice from people who are not receiving the treatment they deserve. We would always be happy to address any issues which arise if our staff do not treat the public fairly. It will benefit ourselves and the public when Becky speaks to ourstaff who are training for their Security Industry Authority badge. To that end she will address all our new recruits.
“She was very brave to go public with the issue and we wish to respond in the best manner.”
Chris McKnight of ES added: “We want to help because this could be our sister, mother or other family member who is affected by the issue.”
Becky said:” When it happened I was angry and annoyed but now I am delighted. The company have gone above and beyond in an attempt to resolve the problem, not only for myself but for everyone with a disability who just wants to enjoy a night out.”
Mr. Doherty said: “We want to put the best possible face forward of Derry for the expected visiting numbers due this year.”