VIDEO: Dog excrement and urine not dealt with for 24 hours says resident

Residents living in Rockmills housing scheme on the Strand Road have criticised the housing association in charge after dog excrement and urine lay for more than 24 hours in a laundry room over the weekend.

One resident, who did not want to be named, said he was on his way out to meet family on Sunday morning when he noticed a dog had been abandoned in the laundry room.

The Rockmills Housing Scheme, Strand Road, Derry. DER0715MC052

The Rockmills Housing Scheme, Strand Road, Derry. DER0715MC052

“When I looked into the laundry room I noticed an abandoned dog and could see that it had excreted and urinated in the room,” said the man.

“One of my neighbours uses the laundry room without fail on a Sunday so I went back up the stairs to tell her about the dog. I then rang the number for warden - I left three messages but no-one got back to me. There is supposed to be a warden on from 12pm to 4pm on a Sunday but when I returned a few hours later the dog had gone but the excrement and urine was still there - it was disgusting.”

The resident said after he attempted to contact the warden again he still did not receive a reply.

“I think it’s time for the people who fund Choice Housing Association to really look at what they are doing. How would the people in charge of this housing association like it if one of their relatives lived in a place where dog waste wasn’t being dealt with? I am really at my wit’s end living here, no-one should have to live like this.”

The ‘Journal’ contacted Choice Housing Association in Belfast and they said the reason there was no warden working on Sunday was “due to unforeseen circumstances”.

“The Association’s Pets Policy makes provision for tenants to have pets in certain circumstances, however dogs are not allowed in communal blocks of apartments,” said a Choice Housing spokesperson.

“Choice recently became aware that a dog was residing in a flat at Rock Mills and the Association can confirm that a tenant was requested to remove the dog from the scheme.

“Choice was advised on Monday December 14 that excrement had been found in a communal area of Rock Mills and the Association immediately appointed a specialised cleaning company to clean the affected area.

“Unfortunately, due to unforeseen circumstances the Night Time Supervisor was unavailable on Sunday, December 13 to deal with this matter. Choice will continue to work with and support our tenants in any way that we can,” added the spokesperson.