Apprentice Boys of Derry celebrating World Host award

The Apprentice Boys of Derry has become the 300th business in the city to successfully receive World Host recognition, having just completed a prestigious customer service training programme.

The training programme offers the skills and competencies required for front of house staff, positioning the city and Northern Ireland as a world class tourist destination.

Billy Moore, General Secretary of the Apprentice Boys Association, said: “It is a unique coincidence to be the 300th business in the city to have completed the training, especially as we celebrate the 300th anniversary of the birth of the Apprentice Boys organisation.

“We do hope and trust that we can continue to provide a positive visitor experience to everyone who enters the Memorial Hall. We commemorate a very special event in the history of the city and the Association is proud to share its traditions with the entire community.”

Highlighting the significance of the milestone, Ilex’s Strategy & Regeneration Manager Angela Hughes, Chair of the local WorldHost steering group, said: “Congratulations to the Apprentice Boys of Derry on their achievement, which is the 300th business in the city to have completed the WorldHost training programme. Being a part of this programme gives staff the opportunity to achieve a nationally recognised qualification in the art of customer service, promoting a positive sense of pride in your business, your community and the city to create a legacy for 2014 and beyond”.