City Council warns about ‘cold callers’ who offer grants

Derry City Council has warned the public to be wary of cold callers claiming to offer top-up grants for household insulation.

Some members of the public have received telephone calls urging them to avail of an insulation grant and encouraging them to withdraw cash to avail of the offer. The callers are identifying themselves as Derry City Council officers.

However, the Council have warned they don’t make cold calls of this type.

Karen Philips, Head of Built Environment and Environmental Health with Derry City Council, explained that officers only carry out follow-up calls with householders who have already had insulation work done which requires a Council inspection.

She advised householders who receive such calls not to engage in conversation or provide any personal details but to report the call to the Council and the PSNI.

Ms Phillips added that the public should always verify the identification of callers and assured the public all Derry City Council officers have identification which can be verfied by a manager.