Call centre to create 300 jobs

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Almost 300 new jobs will be created in Derry with the opening of a new call centre.

Leading Irish outsource provider Rigney Dolphin, whose clients include Meteor, BMW, Carphone Warehouse and Airtricity, have been given 1.2million from Invest NI to open the facility in the Waterside area of city.

Celine Fitzgerald, Rigney Dolphin's CEO says opening a call centre in Derry, which will create 297 jobs, will allow them to expand into the UK.

"Northern Ireland and the UK hold great potential for us to grow. Establishing this customer service centre allows us to more closely service our Northern Ireland clients and is an important strategic development for us as we seek to expand our customer base into the UK.

"We are confident that the new operation will enhance our ability to deliver the highest level of customer care while retaining a sharp focus on growth."

The company currently employs more than 1200 people who deliver customer relationship management services and back office support, including payroll and HR functions.

It is understood the Derry call centre will generate around 4million annually for the local economy.

The North's Enterprise minister Arlene Foster says the investment is good news for the North West.

"Rigney Dolphin will offer new employment and career development opportunities and deliver a considerable contribution to the local economy by generating in excess of 4million annually once the full staff complement is reached."

More details in Friday's Journal