Derry firm enhances platform to respond to COVID-19

Elemental was founded by joint CEOs Jennifer Neff and Leeann Monk, former community development workers, who developed technology to connect communities and measure the impact that those connections make on the person, the community and the health and social care system.

The company works with over 200 digital social prescribing hubs across England, Scotland, Wales, Northern Ireland and Republic of Ireland.

When COVID-19 was officially classed as a global pandemic, the company responded quickly with a contingency plan for their team, their customers and the hundreds of thousands of people they collectively support.

Co CEO/Founder Jennifer Neff said Elemental was being used to identify specific groups of people who need support, ‘understanding what type of help is now out there and coordinating access to that support’.

Organisations are using Elemental to analyse ‘real time information around who and, most importantly, who isn’t being connected to the support they need.’

Leann Monk Ozgul said Elemental enhanced the capabilities of their social prescribing platform ‘so that we so that we could help support our customers in the NHS, Housing and VCSE sector with the mobilisation of their community support plans and make those vital connections and measure the difference that they are making’.

“The Covid-19 specific enhancements are now freely available in use by Elemental customers all around the UK and Ireland”, she added.

They are being used by customers to creates a database of volunteers, services and information that can grow and evolve in response to the needs of the community, for example creating befriending services and performing well being checks on vulnerable people.