CCEA Results Helpline returns in the north ahead of GCSE and A-Level students receiving grades

CCEA has provided details on the return of its dedicated Results Helpline as students in the north prepare to receive their examination results this summer.

Designed to support students, parents and teachers, the helpline provides guidance on post‑results services, advice on choosing the right service, and practical wellbeing tips to help young people navigate this important stage with confidence.

A total of 82,613 students across the north will receive results across two key dates, with AS, A level and Level 3 results due this coming Thursday, August 13 and GCSE and Level 2 results due the following week on Thursday, August 20.

CCEA’s Director of Qualifications, John Trueman, emphasised the importance of accessible support: “Results Day is a significant milestone, but it can also be a time of uncertainty for our students. Our helpline ensures that they and their families can access timely, accurate information and guidance about their results and the post‑results services available. If you have questions about your results or want to understand your options, our team will be ready to help.

Results will be issued over the coming weeks.placeholder image
Results will be issued over the coming weeks.

!”Access to the right support can make a real difference, helping young people feel more confident in the decisions they make about their future. On behalf of CCEA, I wish everyone awaiting their results the very best in the days ahead.”

The CCEA Results Helpline will open at 8.00am on Thursday, August 13, in line with AS/A level Results Day. From Friday August 14 to Wednesday 26, the service will operate Monday to Friday, 9.00am to 5.00pm.

Students and families can contact the helpline by calling 028 9026 1260 or emailing [email protected].

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