Over 14,000 Derry customers to benefit from 21.15% firmus energy price drop

firmus energy has announced a 21.15 per cent reduction in natural gas tariffs across its Ten Towns network area.

The move follows on from an earlier price drop in October 2019 and means that firmus energy’s Ten Towns domestic and small business customers will now pay almost 30 per cent less for their natural gas than last summer.

firmus energy’s domestic customers can now expect their typical annual tariff to reduce by approx. £135 per year. Today’s decrease will apply to 14,431 customers in the Derry area. The change will come into effect on April 1, 2020.

Michael Scott, Managing Director of firmus energy, said: “We are delighted to be able to drop our natural gas prices again. This is more good news for customers in our Ten Towns network area and is particularly welcome against a backdrop of increased living costs. This saving follows on from a previous reduction of 8.77 per cent in October last year and means that natural gas is now almost 30 per cent cheaper than last summer.

“firmus energy is committed to providing its customers with the best possible prices and customers can expect to receive confirmation of this good news via letter in the next few days.”

The reduction follows consultation with the Utility Regulator, the Consumer Council for Northern Ireland and the Department for the Economy.

Customers seeking advice on their natural gas bills or direct debit payments should contact the firmus energy Customer Services team on 0330 024 9000. Anyone seeking information on connecting or switching to firmus energy natural gas can also go to www.firmusenergy.co.uk.

For free and independent advice on how to save energy please contact NI Energy Advice Line on 0800 1422865.